Validate TRUSTe privacy certification

Effective Date: January 1, 2014

This privacy policy applies to www.insightly.com and the Insightly platform on www.insight.ly, owned and operated by Insightly Inc. (Insightly). This privacy policy describes how Insightly collects and uses the personal information you provide us and it also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

When registering for Insightly you can be certain that we have implemented comprehensive security practices to ensure that only registered users and those people who are provided authorized access to, can see your Insightly site. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via our website at www.insightly.com (the "Site") and www.insight.ly through our on-demand business productivity software, our support platform, and tools and services offered on the Site (the "Service"). The use of information collected through our service shall be limited to the purpose of providing the service for which the client has engaged Insightly.

Insightly complies with the U.S.–E.U. Safe Harbor framework and the U.S.-Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Insightly has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Insightly’s certification, please visit http://www.export.gov/safeharbor/

Insightly has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements and TRUSTed Cloud Program Requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers only information that is collected through this web site www.insightly.com and the platform on www.insight.ly. The TRUSTe program does not cover information that may be collected through our mobile applications. If you have questions or complaints regarding our privacy policy or practices, please contact us at contact@insight.ly. If you are not satisfied with our response you can contact TRUSTe here

Information You Provide

When registering for the Service with Google, we receive information such as your name, e-mail address and Google Apps domain information. When registering with an email address, we collect your full name, company or organization name and email address. When signing up for a paid plan, Insightly will collect credit card information and use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on Insightly’s behalf.

If your personal information changes, or if you no longer desire our service, you can modify, update, delete your account information at anytime by clicking on the Settings icon in the global navigation bar at the top right of the screen or by contacting us at the contact information listed below. We will respond to any requests for access to personal information within 30 days. Insightly’s practice is not to use such personal information for marketing purposes unless explicitly authorized. Insightly may use the collected personal information and other information Insightly collects about your use of the Service, to operate and make the Service available to you, for billing, identification and authentication, to contact you about your use of the Service, research purposes and to generally improve the content and functionality of the Service and Site. On occasion we may send out email newsletters, if you wish to opt out of these newsletters, please follow the unsubscribe directions in these emails.

Insightly will retain your information for as long as your account is active or as needed to provide you services. We will also retain personal data we process on behalf of our clients for as long as needed to provide services to our client. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Insightly may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service, which may require that your personal information be transferred from your current location to the offices and servers of Insightly and the authorized third parties referred to here. These companies are authorized to use your personal information only as necessary to provide these services to us. Although Insightly owns the software, code, databases, and all rights to the Insightly application, you retain all rights to your data.

Information Related to Data Collected for our Clients

Insightly collects information under the direction of its clients and has no direct relationship with the individuals whose personal data it processes.

Choice - We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Service Provider, Sub-Processors/Onward Transfer - Insightly may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients

Access to Data Controlled by our Clients - Insightly has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Insightly client (the data controller). If the client requests Insightly to remove the data, we will respond to their request within 30 business days.

Cookies

When visiting the Site or using the Service, we use session "cookies" – a piece of information stored on your computer – to allow the Site or Service to uniquely identify your browser while you are logged in and to enable Insightly to process your online transactions. Session cookies also help us confirm your identity and are required in order to use the Service. Insightly uses persistent cookies that only Insightly can read and use, to identify a user as a Insightly customer and make it easier for you to log in to the Service. Users who disable their web browsers’ ability to accept cookies will be able to browse our Site, but will not be able to access or take advantage of the Service. The use of cookies by our partners and service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners and service providers may use session ID and persistent cookies to make it easier for you to navigate our site.

The use of cookies by our partners and service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners and service providers may use session ID and persistent cookies to make it easier for you to navigate our site.

Analytics / Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.

Information Sharing

Except as described in this policy, Insightly will not give, sell, rent, or loan any personal information to any third party. We may disclose such information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. Insightly may also provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related Site information to reputable third-party vendors, but these statistics will include no personal information.

Children’s Personal Information

The Service and Site are not intended for, nor does Insightly knowingly collect any personal information from children under the age of 16.

Protection of Information

The security of your personal information and our clients’ information is important to us. Insightly maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. When you enter sensitive information, such as a credit card number, on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the Internet.

Links to 3rd Party Sites

Our site includes links to other web sites whose privacy practices may differ from those of Insightly. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.

Blog / Forum

Our web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, please contact us at. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets

Our web site includes social media features, such as the Facebook Like button and widgets, such as the ShareThis button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our web site. Your interactions with these features are governed by the privacy policy of the company providing it.

Single Sign-On

You can log in to our site using sign-in services from Google. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.

Changes to Privacy Policy

Insightly may update this policy from time to time. You can review the most current version of this privacy policy at any time at http://www.insightly.com/privacy. Your continued use of the Site or Service constitutes your agreement to be bound by such changes to the privacy policy. Your only remedy, if you do not accept the terms of this privacy policy, is to discontinue use of the Site and Service. If we make any material changes we will notify you or our client by email sent to the e-mail address on your account or by means of a notice on the Site prior to the change becoming effective.

Business Transactions.

Insightly may assign or transfer this privacy policy, and your user account and related information and data, to any person or entity that acquires or is merged with Insightly, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Terms of Service.

When you access and use the Service, you are subject and bound to the Insightly Terms of Service.

Contact Us

If you have questions regarding this privacy policy or about the security practices of Insightly, please contact us by email at contact@insight.ly. We would love to hear from you.

Insightly Inc.
434 Brannan Street
2nd Floor
San Francisco, CA 94107
USA