Insightly platform vs. Nutshell platform
Customizations are vital to having a CRM that truly works for your business. With Nutshell, there is a limit to how much users can customize the user interface. On the other hand, Insightly lets you easily adapt the standard sales stages of contact, lead, and opportunity management using custom fields and dynamic page layouts. You can further customize Insightly with custom dashboards, custom objects, and custom reports.
Nutshell has an email app as part of its platform, but to connect a marketing automation platform and/or a service app, you’ll need to integrate with other applications. Insightly is a true business platform with a robust CRM, plus a marketing automation tool (Insightly Marketing), a customer service ticketing application (Insightly Service), and a middleware tool for integrations (AppConnect). With these apps all on one platform, you’ll have all the tools you need to run your business.
Another area to consider is cost. Nutshell CRM has a steep entry point than most CRMs with no free or low-cost option available to start-ups. Insightly offers a free plan for up to 2 users forever, so while you’re gearing up your business, you’ll have access to a world-class CRM for free. Further, Nutshell’s pricing is a bit more complex than Insightly’s with four tiers of choices. This can be confusing and can require a great deal of research, feature by feature, to ensure you are getting the tools you need within the right price point.
Both platforms rank well on review sites like G2, Software Advice, GetApp, Capterra, and more.
Benefits of Insightly CRM
The types of businesses that benefit most from Insightly are professional services, manufacturing, eCommerce, agencies, solar, insurance, finance, and consulting. Nutshell is ideal for heavy machinery, home services, industrial, and construction. So, depending on the type of business you run, you may find more applicable features for each platform.
A big advantage is the fact that Insightly can be a full platform to run all areas of your business rather than simply a CRM. Nutshell offers services for marketing consultation and some email marketing automation services, but it does not offer a full marketing automation platform like Insightly does (explore Insightly Marketing). It also lacks project management features and a full-featured customer service application (explore Insightly Service).
Should you choose marketing and service applications from Insightly, they are on the same platform as the CRM. To integrate other tools you use to run your business, choose Insightly AppConnect. Integrations via AppConnect are drag-and-drop (low-code/no-code), so it’s easy to keep your team connected.
An additional feature of Insightly over Nutshell is project management. The PM features in Insightly are used by teams to automate and track post-sale project delivery. Since the interface used in the project management tool is already familiar to your team (psst. It’s the same as the pipeline-interface that users will recognize from the sales process), you can direct and manage projects through delivery right inside your Insightly CRM. With Nutshell, you’ll need to seek out additional software for project management.
How to choose Insightly vs. Nutshell
In comparing Insightly and Nutshell, the choice largely depends on the business. Insightly is a versatile solution for high-growth-oriented businesses and organizations seeking a comprehensive CRM with integrated project management. Insightly’s automation features and reporting tools contribute to overall business efficiency, especially for those managing both customer relationships and projects.
Nutshell, with its emphasis on simplicity and a user-friendly interface, is well-suited for businesses looking for an uncomplicated CRM solution focused on sales. Its streamlined approach to lead and contact management makes it accessible for teams looking to quickly adopt and implement CRM functionality. There is no project management function and tools for marketing automation and customer service will need to be purchased separately and integrated.
Ultimately, businesses should assess their unique requirements and workflows to determine whether they prioritize a more comprehensive CRM with project management (Insightly) or a straightforward and simple CRM with a sales-centric focus (Nutshell).