Customer What is ‘time-to-value’ and why is it important? Learn different types of time to value and how to optimize it. 29 Jan 2024 Share Best Practices 5 Reasons You’re Losing Customers (Churn) —And How to Win Them Back Stop churn to grow your business. 19 Dec 2023 Share Customer 3 ways a CRM success plan can help you maximize ROI How a success plan ensures faster CRM user adoption & more. 27 Sep 2023 Share Customer What is customer success? Learn about the foundation & evolution of customer success. 23 Jul 2023 Share Best Practices 6 Types of Customers and How to Delight Them Learn about six customers types and how to meet their needs. 31 May 2023 Share Best Practices CX survey shows companies overestimate customer support satisfaction Think your team is killing it when it comes to customer service? The data says otherwise. 18 Mar 2022 Share Service & Support 6 Ways To Make Customer Interactions Matter Solid customer experiences define brand relationships after the initial sale. A single interaction can make or break a customer’s perception of your company. 04 Mar 2022 Share Marketing Why you should align marketing and customer success teams The guide to building marketing and customer success alignment 13 May 2021 Share Customer What is customer service? Learn the basics & get tips on providing a stellar customer service. 03 Feb 2021 Share Business & tech How to build products you want to use & people want to buy Insightly CEO Anthony Smith shares product development tips for entrepreneurs 22 Jan 2021 Share Customer Customer success: How to launch & manage your CS program Insights & best practices to help you run an effective customer success program 15 Oct 2020 Share Customer Customer success program prep: a six-point checklist Use the checklist to get organized & stay focused as you launch a CS program 08 Oct 2020 Share Experience the Insightly platform for yourself Request a demo
